FAQ: DuoTrac - Swing & Weight Shift Analyzer For Golf
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

How does DuoTrac work?

DuoTrac Golf’s 4-Dimensional (4D) tracks the golfer’s club face angle, transition, face angle at impact, and weight shift from 4 points in space (two club sensors, one at the grip and shaft, and a pair of hip sensors). Incorporating the measurement of additional reference points gives a complete statistical snapshot of your full swing plane and weight shift. It’s the sum of that data run through our analytics model that computes where the swing is off and how to correct it, doing so in a simple way.

Do I need a WiFi connection to access the App. on my phone?

No, just a Bluetooth connection from your mobile smartphone.

What are the shipping costs? Which countries will DuoTrac be available in?

DuoTrac is available worldwide. Free shipping for all domestic orders only within the Indiegogo community. $20 for all international orders.

What languages does DuoTrac support?

So far, only English. We will launch other languages in the near future.

Do I need to pair my sensors each time I play?

No, the sensors will automatically pair unless your device is turned off or needs to be recharged.

How much does DuoTrac weigh?

The sensors weigh approximately 4 grams each.

What makes DuoTrac better than other products?

DuoTrac quadruples the accuracy of other swing analyzers through its 4D model by incorporating weight shift to show proper transition and naturally align your hips with the target line right through impact.

Can you calibrate the club sensor to a target?

NO, but we will be working on that after our release.

Can you use the sensors on both driver and wood golf clubs?

Yes, you can use the sensors for both drivers and woods. We are in the process of making the sensors for putters as well.

Is the battery rechargeable, and what is the battery life?

Yes! The sensors have a rechargeable 250 mAH battery, which gives approximately 10 hours of continuous use or 2 months of an hour use per week. Since battery life lasts up to approximately 10 hours of continuous use, it’s best to save the energy to minimize recharging to once every 2 months if used an hour per week.

Do I need to charge my sensors one-by-one?

No, the USB four-port charging station that is included with every DuoTrac purchase allows you to charge up to four sensors at the same time.

How long does the battery last and how much use will I get out of it before needing a recharge?

10 hours of continuous use or 2 months of an hour use per week.

How do I recharge DuoTrac?

Each DuoTrac purchase comes with a USB four-port charging station.

Will I ever have to replace the battery within DuoTrac?

No!

Do I need to have a phone or tablet to view my game data?

Yes, there is a free, downloadable app that will track your game statistics and data week after week to provide you with the most insightful feedback possible.

Can I view my data on your web app page?

We currently do not have a web app page, but are plugging away at getting one developed. Stay informed by signing up for our free newsletter and receive exciting project development information.

When will DuoTrac be available on Android?

Approximately 3-4 weeks after we launch our iOS app version. (May 2016)

Which phones will the DuoTrac app be compatible with?

The DuoTrac app is compatible with iOS and Android.

Where can I download the app?

You can download the app from your device’s app store.

What stage of production are you at?

We will be able to Ship by the end of May

Do you have any patents?

Yes, we have a patent pending on our multi-sensor product.

How much will it retail for?

$199 for the 4D sensor package.

Where does DuoTrac work?

DuoTrac sensors should be placed at the grip, shaft, and on either hip. The DuoTrac app is currently available for iOS and Android users. The app can be used on your phone or tablet.

Will DuoTrac be available for other sports?

DuoTrac is a multi-point, motion-tracking, portable sensor device and mobile app that can be used in multiple sports to analyze and improve swing performance. We are in the works of launching tennis, baseball, and football devices next.

Will it fit on my clubs?

Yes, DuoTrac comfortably fits at the grip, shaft, and on your hips.

How secure is DuoTrac when attached to my club?

If you secure it properly as instructed, it should not come off with normal swings. Any large vibrations or extreme mis-hits might loosen the sensors, but should be checked to make sure everything is secured before your next swing.

I’m a journalist and have questions, who do I contact?

For all inquiries, feel free to contact us at [email protected]. Someone will personally handle any questions, concerns, or inquiries you may have.

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Indiegogo!

Current Estimated Shipping Date: May 2016

Last Updated At: 05/12/16
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